International Journal of Cognitive Research in Science, Engineering and Education (IJCRSEE)

IJCRSEE Editorial Team; Aleksandra Stoilkovska; Valentina Mucunska Palevski; Jana Ilieva

doi:10.23947/2334-8496-2015-3-1-21-27

Authors

Aleksandra Stoilkovska Faculty of Human Resources Management, University of Tourism and Management in Skopje
Valentina Mucunska Palevski Faculty of Public Relations, University of Tourism and Management in Skopje
Jana Ilieva Faculty of Human Resources Management, University of Tourism and Management in Skopje

DOI:

https://doi.org/10.23947/2334-8496-2015-3-1-21-27

Keywords:

Negotiation, Mediation, Information, Litigation, Public

Abstract

Disputes resolved with the use of mediation as a form of dispute resolution are rare (or at striking level) in the practice in our country. In order to increase the number of disputes that were successfully completed based on mediation, it is necessary for the people to know about the alternative forms of resolving litigation. The lack of information contributes to the lack of trust in any resolution of the dispute except in the court. There is also the positive practice of resolving disputes through mediation macular placed in public. This Paper treats the action research which aims to connect the people awareness of mediation as a form of negotiation through which can quickly and easily, without major financial implications, to resolve any dispute. This paper is based on a survey with the members of Chamber of Mediators of the Republic of Macedonia. These results clearly confirm the lack of information among the local population about the forms of dispute resolution that are available and the benefits they offer.

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References

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